Fixed-Price AV Support Contracts That Deliver Peace of Mind

Transform how you manage your audio-visual systems with Sysflex AV’s comprehensive support contracts. As specialists in corporate AV maintenance, we offer fixed-price support agreements that keep your meeting rooms, boardrooms, and collaboration spaces running flawlessly.

Managing audio-visual technology shouldn’t be a burden. Our support contracts combine advanced remote monitoring with rapid on-site response, all for a fixed monthly fee.

With our 100% client retention rate and CTS-certified expertise, we’re trusted by organizations across the UK to maintain their critical AV systems.

Comprehensive AV Maintenance Agreements

Every support contract includes:

Remote System Monitoring  – Our advanced monitoring platform watches over your AV systems 24/7, detecting and resolving issues before they impact your business. From video conferencing systems to digital signage, we track everything in real-time.

Guaranteed Response Times – When you need us, we’re there. Our support contracts guarantee a 4-hour response time for critical issues, with options for enhanced SLAs for your most important spaces.

Preventative Maintenance – Regular on-site visits from our CTS-certified engineers ensure your systems stay ahead of potential issues. We handle everything from system updates to equipment cleaning and optimization.

Support Contract Benefits

• Fixed monthly costs – no surprise expenses • 24/7 remote system monitoring • 4-hour on-site response guarantee • Regular preventative maintenance visits • System updates and firmware management • User training and support • Detailed monthly performance reports • Single point of contact for all AV support

Why Choose Our AV Support Contracts?

Technology Expertise Our team stays current with the latest AV trends through manufacturer training, AVIXA certification, and regular attendance at Europe’s largest AV trade shows. We’re certified to support leading brands including Poly, Kramer, Cisco, and Microsoft.

Proven Track Record Currently maintaining over 100 meeting rooms across the UK, our support contracts deliver consistent results. That’s why we maintain a 100% client retention rate.

Comprehensive Coverage From simple meeting rooms to complex boardrooms, our support contracts cover all your AV systems. We even integrate with management platforms like Utelogy for enhanced system control.

Support Contract Success Stories

Improve International Our support contract keeps their training facilities running smoothly, with rapid response times and proactive maintenance ensuring maximum uptime.

AV Support Contract Options

Choose the level of support that matches your needs:

Essential Support Agreement • Remote monitoring • Business hours support • Quarterly maintenance visits • System health reports • Premium Support Contract • 24/7 remote monitoring • 4-hour on-site response • Monthly maintenance visits • Priority support queue • Extended hours coverage • Enterprise Maintenance Agreement • Custom SLA options • Dedicated account manager • Emergency response team • Multi-site coverage.

Frequently Asked Questions About AV Support Contracts

What’s included in your fixed-price contracts?

Our contracts include all routine maintenance, remote monitoring, system updates, and on-site support calls. Everything is covered under one predictable monthly fee.

How quickly can you respond to issues?

Standard contracts guarantee 4-hour response times, with faster options available for critical system

Do you offer multi-site support contracts?

Yes, we support organizations across the UK with multiple locations through our nationwide coverage.